Shipping policy

Delivery & Shipping

We offer free UK delivery on all Kiddimoto balance bikes, ride-ons, and parts, with no minimum order value. All orders are dispatched from our UK warehouse, ensuring fast and reliable delivery across the country.

We also ship worldwide, so customers around the globe can enjoy Kiddimoto products. Please note that for international orders, shipping costs, import duties, customs fees, and local taxes are the responsibility of the customer. These charges vary by country and may not included in your order total.

Once your order has been dispatched, you will receive a shipping confirmation email and tracking details, allowing you to follow your delivery every step of the way. 

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When placing an order, please ensure that your delivery address, email address, and mobile phone number are entered correctly at checkout, as we are unable to redirect parcels once they have been dispatched.

Additional Information

  • If your item arrives damaged or incorrect, please contact us as soon as possible so we can resolve the issue quickly.
  • Delivery times may vary depending on your location, especially for international orders.
  • Customs clearance may cause delays outside of our control.

If you have any questions about delivery or shipping, please contact our team at: kiddimoto@urbanmoto.co.uk