Privacy Policy

Privacy Policy

This Privacy Policy describes how kiddimoto.uk (the "Site", operated exclusively in the UK by Urban Moto Ltd) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

We are committed to protecting your privacy in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Section 1 - Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
  • Device Information: Collected automatically via cookies, log files, or web beacons. This includes your web browser version, IP address, time zone, and how you interact with the Site.
  • Order Information: Collected when you make a purchase. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Section 2 - How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers. We also use this information to screen our orders for potential risk or fraud.

Section 3 - Sharing Personal Information

We share your Personal Information with reliable third-party service providers to help us run our store. For example, we use secure e-commerce platforms to power our online shop, Google Analytics to understand consumer behaviour, and trusted UK courier networks to deliver your physical goods. We do not sell or rent your personal data to third parties for marketing purposes.

Section 4 - Data Security & Retention

We protect your personal data using strict commercial security standards, including Secure Sockets Layer (SSL) encryption for all browsing and transaction paths. When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Section 5 - Your Rights (UK GDPR)

If you are a resident of the United Kingdom, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Section 6 - Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. You can control and manage cookies through your browser settings.

Section 7 - Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact and Data Protection Requests

For more information about our privacy practices, if you have questions, or if you would like to make a data access request, please contact us:
  • Email: kiddimoto@urbanmoto.co.uk
  • Phone: +44 (0)1522 589461
  • Post: Data Protection Officer, Urban Moto Ltd, Monarch House, Albion Works, Long Leys Road, Lincoln, LN1 1DT, United Kingdom